Customer Service Professional

5 days ago


Lincoln, Nebraska, United States Kenl-Inn Full time
Job Overview

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Kenl-Inn. This role is perfect for someone who enjoys interacting with people, working in a fast-paced environment, and providing exceptional service.

Salary and Benefits

The salary for this position is estimated to be between $15-$17 per hour, with opportunities for overtime during peak seasons. Our benefits package includes health insurance, life insurance, 401K, vision and dental insurance, paid time off, tips, and discounted services.

Key Responsibilities
  1. Provide Exceptional Customer Service: Serve as the main point of contact for customers, responding to their needs and resolving any issues in a timely and professional manner.
  2. Coordinate Front Office Activities: Manage the front office, including answering phones, taking reservations, and assisting customers with their requests.
  3. Document Requests and Information: Accurately document all customer interactions and information into the computer system.
Requirements
  • High School Diploma or Equivalent: Must have a high school diploma or equivalent, and be at least 19 years old.
  • Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively communicate with customers and colleagues.
  • Computer Skills: Familiarity with computer database software applications and the ability to learn new systems quickly.


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