Oakland County 9-1-1 System Manager

3 weeks ago


Waterford, Michigan, United States Oakland County Full time
911 County Coordinator

This position plays a vital role in ensuring the efficient functioning of the Oakland County 9-1-1 system, mitigating service interruptions and facilitating smooth transitions to backup systems in the event of failures.

Key Responsibilities:
  • Policy Development: Establishes and maintains consistent policy and procedures for all Public Safety Answering Points (PSAPs) across Oakland County, supporting the 9-1-1 System's overall performance.
  • Wireless Routing Management: Oversees the management of wireless 9-1-1 routing for all PSAPs and carriers, including ESQK assignment, ESN assignments, default routing, and testing coordination between carriers and Oakland PSAPs.
  • System Maintenance: Ensures the effective operation of the 9-1-1 System, addressing potential service disruptions and ensuring seamless backup system activation in case of failures.
Requirements:
  • A Bachelor's degree from an accredited college or university in a relevant field, such as Business Administration, Public Administration, Criminal Justice, or Computer Science.
  • No less than five years of full-time experience in planning, managing, and implementing similar systems.
Compensation:$91,859.56 - $123,073.08 Annually

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