Medical Assistant
7 days ago
Mass General Brigham is seeking a highly skilled Medical Assistant to join our team in the Outpatient Psychiatry department. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our clinicians in delivering high-quality services.
Key Responsibilities- Observe and report patient information in accordance with hospital standards, ensuring timely and accurate documentation in the EMR.
- Assist prescribers in obtaining prior authorizations for psychiatric medications, utilizing clinical information from patient charts and coordinating with the care team.
- Perform outreach to outside entities, such as pharmacies and visiting nurse agencies, to facilitate patient care.
- Aid in intervisit EMR communications between clinicians and patients, ensuring seamless coordination of care.
- Administer psychiatric assessment tools, such as the Columbia Suicide Severity Rating Scale, as requested by practice clinicians.
- Provide health education and share resources with patients, promoting informed decision-making and empowerment.
- Collect vital signs and weights for clinic patients as needed, ensuring accurate and timely data collection.
- Review medication lists with patients to queue up prescription refills, ensuring timely and accurate medication management.
- Follow up with patients who miss appointments, documenting relevant information in the EMR and communicating with identified providers.
- Respect and support patients' cultural beliefs, individual needs, health goals, and treatment preferences, fostering a patient-centered approach.
- Help standardize procedures and troubleshoot issues as they arise, making recommendations to supervisors and administrators for process improvements.
- Engage in creating a healthy, respectful work environment, promoting teamwork and collaboration among colleagues.
- Precept and mentor new team members as needed, ensuring a smooth transition and effective knowledge transfer.
- Perform quality assurance activities, maintaining and updating clinical knowledge and skills based on current nursing practice.
- Adhere to departmental requirements for required training, identifying specific learning needs and collaborating with leadership to develop a plan for growth and development.
- Meet regularly with supervising providers to discuss clinical care, issues, activities, and project status, ensuring open communication and collaboration.
- Prior experience in a medical setting, preferably in outpatient psychiatry or mental health.
- Basic knowledge of common psychiatric conditions and medications.
- Excellent written and verbal communication skills, with the ability to effectively interact with patients, clinicians, and outside agencies.
- BLS certification preferred, with the ability to obtain certification if not already held.
- Graduate of a Certified Medical Assistant program preferred, with a strong foundation in clinical skills and knowledge.
Mass General Brigham is a leading healthcare system dedicated to delivering exceptional patient care, advancing medical research, and promoting community health. Our team is committed to fostering a culture of respect, inclusivity, and excellence, with a focus on providing high-quality services that meet the unique needs of our patients and communities.
Benefits- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
- Access to cutting-edge technology and resources.
- A comprehensive benefits package, including medical, dental, and vision coverage.
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