Trailer Shop Service Manager

2 days ago


Chester, Virginia, United States Dog House Trailer Repairs Full time
Dog House Trailer Repairs is seeking a skilled Trailer Shop Service Manager to oversee the day-to-day operations of our busy service department. As a key member of our team, you will be responsible for managing a team of automotive service professionals, ensuring a high level of employee morale and customer satisfaction while maintaining profitability.

Responsibilities:

* Manage a team of service advisors to ensure timely completion of repairs and maintenance tasks
* Mentor employees on best practices for improving sales and customer service techniques
* Oversee the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
* Ensure a deep understanding of Trailer business, Trailer service technician job duties, and Trailer repair services

Requirements:

* High school diploma or GED required, bachelor's degree preferred
* Valid state-issued driver's license and clean driving record required
* Successful completion of a pre-employment drug and background screening
* At least two years of experience as a service writer or service advisor required, experience as a Trailer service manager preferred

If you have a passion for delivering exceptional customer service and a proven track record of managing a team, we encourage you to apply for this exciting opportunity.

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