Dispatch Operations Manager

5 days ago


Round Rock, Texas, United States Express Employment Professionals Full time
Job Summary:
We are seeking an experienced Dispatch Operations Manager to oversee the coordination of work orders and dispatch technicians. As a Dispatch Operations Manager, you will be responsible for ensuring the accuracy of work orders, following up on incomplete jobs, and debriefing calls to ensure correct billing. This is an excellent opportunity to work in a fast-paced environment and contribute to the success of our company.

Key Responsibilities:
  • Oversee the coordination of work orders and dispatch technicians.
  • Ensure the accuracy of work orders.
  • Follow up on incomplete jobs.
  • Debrief calls to ensure correct billing.

Requirements:
To be successful in this role, you will need 2+ years of customer service or dispatching experience and proficiency in MS Excel and Word. You must also possess excellent communication and time management skills, as well as the ability to work under pressure in a fast-paced environment.

Benefits:
This position offers a competitive salary range of $60,000 - $75,000 per year, depending on experience. Additionally, you will receive comprehensive benefits, including health insurance, retirement plans, and paid time off.

About Us:
Express Employment Professionals has been helping people find jobs and businesses find the people they need for nearly 30 years. Our company is large enough to meet your employment needs yet small enough to care.

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