Part-Time Leasing Representative

6 days ago


Angola, Indiana, United States MRD Apartments Full time
About MRD Apartments

MRD Apartments is a reputable property management company with over 50 years of experience in building, owning, and managing properties across the country. We pride ourselves on being a stable and customer-focused organization that values honesty, integrity, positivity, enthusiasm, accountability, a sense of ownership, and a desire to grow and learn.

Job Summary

The Leasing Consultant will be responsible for demonstrating a positive and professional attitude while interacting with team members, residents, prospective residents, and vendors. The primary goal is to present the features and benefits of the community in a polite and effective manner, striving for 100% occupancy through retention, current leasing availability, and pre-leasing of future availability.

Key Responsibilities
  • Provide exceptional customer service to current residents, prospective residents, vendors, and colleagues.
  • Maintain a clean, inviting, and organized leasing office.
  • Develop comprehensive knowledge of the community to provide a thorough and exceptional experience for current and prospective residents.
  • Utilize feature and benefit selling to determine needs and preferences for current and prospective residents, resulting in secured lease agreements.
  • Answer calls regarding leasing questions, resident concerns, and service requests.
  • Complete lease applications and verifications and maintain accurate lease documentation.
  • Conduct inspections on models and vacant apartments to ensure cleanliness.
  • Update online advertising.
  • Demonstrate knowledge on current market conditions and trends.
  • Contribute ideas regarding marketing the community and improving resident satisfaction.
  • Participate in MRD Apartment University training.
Requirements
  • High School diploma or GED preferred.
  • 6 months of related sales experience or training desired.
  • Exceptional customer service skills.
  • Solid written and oral communication skills.
  • Proven organizational and time-management capabilities.
  • Fundamental computer skills with experience using Microsoft Office, Yardi Voyager, and Rent Café preferred.
  • Must be able to pass a criminal background check.
  • Able and eager to embody MRD Apartments Core Values daily.

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