Automotive Service Advisor Professional
2 weeks ago
Looking for a challenging and rewarding career in the automotive industry?
We are seeking an experienced Automotive Service Advisor to join our team at McCarthy Auto Group.
The ideal candidate will have strong written and oral communication skills, with a proven ability to provide excellent customer service.
Job Summary:
The Automotive Service Advisor will be responsible for greeting customers, listening to their concerns, and writing detailed service orders based on those concerns.
They will also review vehicle reports for recalls that need to be completed and verify applicable warranties.
Additionally, they will answer phones, schedule appointments, review recommended and upcoming services, communicate with technicians throughout the process of repairs to keep customers informed, and provide cost estimates for mechanical and maintenance repairs.
Requirements:
- Reynolds and Reynolds DMS knowledge is preferred but not required
- 1 year service writing experience is preferred
- Excellent customer service skills and a strong desire to sell are essential
- BASIC KNOWLEDGE OF AUTOMOTIVE SYSTEMS IS PREFERRED BUT NOT REQUIRED
- Must be able to multitask and work in a fast-paced environment
What We Offer:
- Closed on Sundays
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Health Savings Account
- 401(k) with Company Match
- Paid Vacation and Holidays
- Employee Discounts on Vehicles, Service & Parts
- Employee Assistance Program
- Referral Bonuses
- Paid Training
- Community and Charity Involvement
The estimated salary for this position is $50,000 - $65,000 per year, depending on experience. If you are a motivated and customer-focused individual who is passionate about the automotive industry, we encourage you to apply.
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