Sales Associate II

4 weeks ago


Castle Rock, Colorado, United States Tapestry Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate II to join our team at Coach. As a Sales Associate II, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities
  • Provide outstanding customer service, ensuring a positive shopping experience for all customers.
  • Drive sales through effective product knowledge, visual merchandising, and sales strategies.
  • Maintain a high level of product knowledge, including features, benefits, and current offerings.
  • Process customer transactions efficiently and accurately, including purchases, returns, and exchanges.
  • Support store operations, including maintaining a clean and tidy selling floor, replenishing inventory, and adhering to all applicable retail policies and procedures.
Requirements
  • 1-3 years of previous sales experience, preferably in a luxury retail service environment.
  • Current knowledge of fashion trends and competition in the marketplace.
  • Ability to communicate effectively with customers and team members.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
Competencies
  • Courage: Provides current, direct, complete, and actionable positive and corrective feedback to others.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers.
  • Drive for Results: Can be counted on to exceed goals successfully.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization.

Why Join Coach?

Coach is an equal opportunity and affirmative action employer, and we pride ourselves on hiring and developing the best people. We offer a competitive salary, benefits, and opportunities for growth and development.


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