Xfinity Retail Sales Consultant

1 day ago


Farmington, Michigan, United States Comcast Corporation Full time
Job Title: Xfinity Retail Sales Consultant

Comcast Corporation is seeking a highly motivated and customer-focused Retail Sales Consultant to join our team. As a Retail Sales Consultant, you will be responsible for providing exceptional customer service and sales support to our customers in a retail environment.

Key Responsibilities:
  • Provide outstanding customer service and sales support to customers in a retail environment.
  • Evaluate customer needs and make recommendations on Xfinity products and services.
  • Help customers interpret and clarify their account statements and pay their bills in the store.
  • Solve customer issues, answer questions, and assist with accounts, upgrading services, and processing requests.
  • Provide expert-level understanding and knowledge of Xfinity products and services.
  • Maintain detailed sales product knowledge, including competitive information.
Requirements:
  • High School Diploma or equivalent.
  • 2-5 years of related experience, preferably in consumer electronics/wireless retail sales.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Regular, consistent, and punctual attendance.
  • Ability to carry and/or lift 25-pound boxes and stand and move about the store constantly.
Perks and Benefits:

Comcast Corporation offers a comprehensive benefits package, including medical, dental, and vision coverage, Comcast XFINITY courtesy services, discount tickets to our Universal Resorts, paid parental leave, tuition reimbursement, paid time off, and a 401K Savings Plan with up to 6% dollar-to-dollar matching.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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