Digital Solutions Manager

2 days ago


Des Plaines, Illinois, United States AmericanEagle Full time

We're seeking a talented Senior Account Manager to join our client services team at AmericanEagle. As a key member of our team, you'll be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and delivering exceptional results.

Key Responsibilities:

  • Act as the primary liaison between AmericanEagle and our enterprise-level clients
  • Document all aspects of client accounts through the use of available tools
  • Ensure the successful completion, quality, and/or resolution of all client requests
  • Provide a high level of service while keeping the client's and AmericanEagle's business goals in mind
  • Collaborate with other key players to develop an overall account strategy and strengthen the client relationship

Requirements:

  • Bachelor's degree
  • Previous experience with website administration or in the IT industry
  • Previous experience dealing directly with clients in a customer relations environment
  • Strong communication, teamwork, and problem-solving skills

AmericanEagle offers a dynamic work environment, opportunities for professional growth, and a generous compensation and benefits package. If you're a motivated and results-driven individual who is passionate about delivering exceptional client experiences, we encourage you to apply for this exciting opportunity.



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