Beverage Specialist

3 weeks ago

Waco, Texas, United States Hotel 1928 Full time
About Hotel 1928

Hotel 1928 is a hospitality company that offers a unique and inspired experience for its guests. Our team is dedicated to providing exceptional service and creating a warm and inviting atmosphere for our customers.

About the Role

The Barista is a key member of our team, responsible for preparing and serving high-quality coffee and espresso-based beverages to our customers. This role requires a passion for coffee, excellent customer service skills, and the ability to work in a fast-paced environment.

Key Responsibilities
  • Coffee Preparation: Grind coffee beans, brew coffee, and prepare espresso-based beverages such as lattes, cappuccinos, and macchiatos to order.
  • Customer Service: Provide friendly, efficient, and knowledgeable service to customers, taking their orders, answering questions, and making recommendations.
  • Menu Knowledge: Understand and be able to explain the menu and offerings, including coffee varieties, flavors, syrups, and milk alternatives.
  • Equipment Maintenance: Maintain and clean coffee machines, grinders, and other equipment to ensure they function properly.
  • Milk Steaming: Expertly steam and froth milk to create the perfect micro foam for specialty coffee drinks.
  • Latte Art: Create designs on the surface of beverages using steamed milk.
  • Cash Handling: Handle cash and electronic payments accurately and provide change or receipts as needed.
  • Cleanliness: Keep the shop clean and organized.
  • Inventory Management: Monitor and restock coffee beans, syrups, milk, and other supplies.
  • Quality Control: Maintain high-quality standards for coffee preparation, taste, and presentation to meet and exceed customer expectations.
Requirements
  • At least one year working experience as a barista.
  • Deep understanding of coffee beans, brewing methods, and the art of espresso extraction.
  • Friendly and welcoming demeanor with a passion for guest satisfaction.
  • High level of attention to detail.
  • Team player.
  • Ability to efficiently manage time to meet customer demands.
  • Ability to handle a fast-paced, ever-changing environment.
  • Excellent verbal communication skills in order to take customer orders and explain menu options.

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