Surgical Services Coordinator

5 days ago


Tampa, Florida, United States Tampa General Hospital Full time

Job Summary:

As a Surgical Services Coordinator at Tampa General Hospital, you will play a vital role in coordinating the clinical encounters of patients, including clinical appointments, authorizations, and surgery scheduling. You will serve as the primary administrative contact for patients, facilitating their needs with the care team.

Key responsibilities include ensuring optimized clinic schedules for providers, managing templates, guidelines, and working closely with Medical Assistants to ensure patients are scheduled appropriately. You will also work closely with Revenue Cycle Operations to facilitate authorizations and co-pay/co-insurance notification and collection.

Key Accountabilities:

  • Coordinate all surgical services activities, including referral coordination, working closely with Revenue Cycle Operations to facilitate both authorizations and co-pay/co-insurance notification and collection, scheduling and rescheduling, up through time of surgery completion to ensure there are no gaps that will impact surgical timing.
  • Complete any orders needed for surgeries and/or procedures and track the orders (labs, testing, etc.) and schedules through completion.
  • Track and maintain the providers' schedule in respect to the surgery's and/or procedures and assign allocated operating room blocks to maximize the number of surgeries.
  • Maintain overall patient experience and safety, following all emergency clinical policies and protocols, to allow for optimal experience of care.


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