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Dairy Queen Brand Ambassador
2 months ago
At DandB Craig Inc, we're seeking a talented and enthusiastic individual to join our team as a Crew Member. As a key member of our front counter team, you will be responsible for delivering exceptional customer service and creating positive memories for our fans.
**Key Responsibilities:**
* Be an ambassador of the Dairy Queen brand and maintain a professional demeanor at all times
* Greet and welcome fans to the Dairy Queen brand with a smile and a positive attitude
* Assist fans with menu navigation and product ingredient questions, ensuring a seamless and enjoyable experience
* Strive to exceed fan expectations by delivering timely and quality service, exceeding their expectations
* Calmly resolve fan concerns and adhere to Dairy Queen's service recovery standards
* Work collaboratively with management and fellow team members to maintain a positive, safe, clean, and inviting environment for fans and team members
* Prepare treat products following restaurant, health, and safety standards and procedures
* Exhibit a genuine passion for excellence and a commitment to delivering exceptional customer service
* Perform other duties as assigned by management
**Requirements:**
* Communicate positively with fans and co-workers during shifts, maintaining a positive and respectful tone
* Work well under pressure-packed situations while maintaining a great attitude and composure
* Comfortable standing for entire shifts and able to lift 50 pounds, adhering to local health regulations
* Practice established food handling procedures and maintain good personal hygiene and promptness
* Have fun and maintain a positive attitude at all times, embodying the Dairy Queen spirit
We're excited to welcome a new team member who shares our passion for delivering exceptional customer service and creating positive memories for our fans. If you're a motivated and enthusiastic individual who is passionate about the Dairy Queen brand, we encourage you to apply for this exciting opportunity.