Restaurant Operations Manager
2 weeks ago
We are seeking a highly motivated and experienced General Manager to lead our Potbelly Sandwich Works team. As a General Manager, you will be responsible for the overall success of our shop, including sales, customer satisfaction, and team performance.
Key Responsibilities:- People: Select and hire top talent, train and develop employees, assess staff abilities, and create effective development plans.
- Customers: Delight customers with great food and good vibes, handle customer complaints, and measure customer satisfaction.
- Sales: Increase comp sales, deliver budgeted sales, and create marketing plans to drive sales growth.
- Profits: Control cost of goods, labor costs, and inventory levels, and ensure proper cash handling and deposit procedures.
- Minimum of 2 years of experience as a General Manager in a restaurant or retail environment with P&L responsibility.
- High school degree; Bachelor's degree preferred.
- Strong business acumen, ability to see the big picture, and manage a fast-paced, high-volume restaurant.
- Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
- Financial literacy and ability to understand financial reports.
- Ability to work in a clean and safe environment, with occasional exposure to allergens.
- Comprehensive medical, dental, and vision benefits.
- Group life insurance.
- Opportunities for career growth and development.
- A fun and dynamic work environment.
Potbelly Sandwich Works is a fast-growing company with a passion for serving high-quality food and providing excellent customer service. If you are a motivated and experienced leader who is passionate about the restaurant industry, we encourage you to apply for this exciting opportunity.
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