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Retail Sales Representative

2 months ago

Napa, California, United States National Guard Employment Network Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Professional. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers in a retail environment.

Key Responsibilities
  • Work directly with customers to understand their product needs and make recommendations.
  • Provide outstanding customer service and support to ensure customer satisfaction.
  • Help customers interpret and clarify their account statements and pay their bills in the store.
  • Answer customer questions and make changes to account data, upgrade levels of service, and process general service requests.
  • Act as a brand ambassador to promote our products and services.
  • Maintain detailed sales product knowledge, including competitive information.
  • Contribute to a fun and competitive environment.
Requirements
  • High School Diploma or equivalent.
  • 2-5 years of related experience, preferably in consumer electronics or wireless retail sales.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Ability to work in alternate stores outside of the home base store.
  • Regular, consistent, and punctual attendance.
  • Ability to carry and/or lift 25-pound boxes and stand and move about the store constantly.
Compensation

Total Target Compensation (includes Base Pay plus Targeted Commission): $26.39 (annually: $49,280 to $54,896)

Perks and Benefits

We offer a comprehensive benefits package, including medical, dental, and vision coverage, Comcast XFINITY courtesy services, discount tickets to our Universal Resorts, paid parental leave, tuition reimbursement of up to $8,000, paid time off, and a 401K Savings Plan with up to 6% dollar-to-dollar matching.