Technology Services Representative
24 hours ago
We are seeking a highly skilled and customer-focused individual to join our team as a Technology Services Representative. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities- Build Relationships with Customers: Develop and maintain strong relationships with customers by providing personalized recommendations and solutions to meet their technology needs.
- Provide Technical Support: Troubleshoot and repair computer and home theater systems in customers' homes and in our retail locations.
- Manage Inventory and Vehicle Maintenance: Ensure that all necessary equipment and vehicles are properly maintained and available for use.
- Process Paperwork and Payment: Accurately process paperwork and payment for services rendered.
- Provide Feedback and Training Opportunities: Share knowledge and best practices with colleagues to ensure consistent high-quality service.
- Age Requirement: Must be at least 21 years old.
- Driver's License: Must have a current, valid driver's license and maintain a driving record that meets our safety standards.
- Licensing: Ability to acquire and maintain any state or local licensing required to perform the job effectively.
- Physical Demands: Ability to lift 75 pounds with or without reasonable accommodation, up to 150 pounds as part of a team, and between 150 – 250 pounds as part of a team and/or with support tools such as harnesses or lifts.
- Experience: 3 months of delivery or installation experience, 3 months of customer service experience, and 6 months of consumer electronics delivery, installation, integration, and troubleshooting experience (preferred).
- Competitive Pay: We offer a competitive salary and benefits package.
- Employee Discount: Enjoy discounts on the latest technology and products.
- Physical and Mental Well-being Support: We provide support for your physical and mental well-being, including access to wellness programs and resources.
At Best Buy, we are committed to enriching lives through technology. We strive to provide exceptional customer service and support, while fostering a culture of innovation and collaboration. If you are a motivated and customer-focused individual who is passionate about technology, we encourage you to apply for this exciting opportunity.
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