Technology Services Representative

24 hours ago


Manhattan, United States Best Buy Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Technology Services Representative. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities
  • Build Relationships with Customers: Develop and maintain strong relationships with customers by providing personalized recommendations and solutions to meet their technology needs.
  • Provide Technical Support: Troubleshoot and repair computer and home theater systems in customers' homes and in our retail locations.
  • Manage Inventory and Vehicle Maintenance: Ensure that all necessary equipment and vehicles are properly maintained and available for use.
  • Process Paperwork and Payment: Accurately process paperwork and payment for services rendered.
  • Provide Feedback and Training Opportunities: Share knowledge and best practices with colleagues to ensure consistent high-quality service.
Requirements
  • Age Requirement: Must be at least 21 years old.
  • Driver's License: Must have a current, valid driver's license and maintain a driving record that meets our safety standards.
  • Licensing: Ability to acquire and maintain any state or local licensing required to perform the job effectively.
  • Physical Demands: Ability to lift 75 pounds with or without reasonable accommodation, up to 150 pounds as part of a team, and between 150 – 250 pounds as part of a team and/or with support tools such as harnesses or lifts.
  • Experience: 3 months of delivery or installation experience, 3 months of customer service experience, and 6 months of consumer electronics delivery, installation, integration, and troubleshooting experience (preferred).
What We Offer
  • Competitive Pay: We offer a competitive salary and benefits package.
  • Employee Discount: Enjoy discounts on the latest technology and products.
  • Physical and Mental Well-being Support: We provide support for your physical and mental well-being, including access to wellness programs and resources.
About Us

At Best Buy, we are committed to enriching lives through technology. We strive to provide exceptional customer service and support, while fostering a culture of innovation and collaboration. If you are a motivated and customer-focused individual who is passionate about technology, we encourage you to apply for this exciting opportunity.



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