Outstanding Client Experience Representative

1 week ago


Wentzville, Missouri, United States Auto Repair Network Full time
About the Opportunity

We are searching for a highly motivated Customer Service Representative to join our team at Auto Repair Network in Wentzville, MO, US.

The successful candidate will be responsible for providing exceptional customer support and ensuring customer satisfaction.

Key responsibilities include:

  • Providing accurate information about coverage plans, pricing, terms, and any ongoing promotions or incentives.
  • Handling customer contract adjustments, renewals, and cancellations following specified procedures accurately.
  • Meeting individual and team performance targets, including call quality, average handling time, and customer retention goals.

The ideal candidate will have a positive attitude and possess exceptional customer service skills.

Knowledge of Vehicle Service Contracts or familiarity with the automotive industry is a plus.

Estimated salary: $58,000 - $78,000 per year.



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