Senior Business Analyst
24 hours ago
Job Summary:
The Customer Insights team at Home Depot is seeking a Senior Analyst to join our team. As a Senior Analyst, you will be responsible for developing in-depth quantitative analyses to extract insights related to customer shopping behaviors across all channels.
Key Responsibilities:
- Interpret statistical and analytical results to make suggestions for business improvements through clear and concise deliverables
- Conduct analyses to understand changes in customer shopping behavior surrounding key business events
- Develop/validate customer segmentations, compute customer value metrics, and support ad-hoc requests for data extraction and analysis
- Work across the organization and leverage cross-functional teams to provide customer-focused analytical support using quantitative and qualitative measures
- Analyze transactional data to identify purchase triggers and indicators in support of predictive/forward-looking strategic company initiatives
Requirements:
- Must be eighteen years of age or older
- Must be legally permitted to work in the United States
- Experience working within a retail organization strongly preferred
- Experience working on analysis within a management consulting or investment banking setting
- Experience working within a corporate strategic planning group
- Experience in the use of statistical programming software, especially SAS
- Proven ability to analyze, evaluate, and interpret complex data using various quantitative analysis techniques
- Strong ability to produce board-level presentations and succinctly summarize approach & results
- Strong verbal and written communications skills at all levels; ability to communicate complex customer behavior information to both functional partners and Executive Leadership
- Excellent skills at using both Microsoft Excel and PowerPoint
Education:
The knowledge, skills, and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Travel Requirements:
Typically requires overnight travel less than 10% of the time.
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