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Heavy-Duty Truck Parts and Service Sales Professional
2 months ago
Atlantic Dda Llc is seeking a highly motivated and experienced Outside Parts Sales Representative to join our team. As a key member of our sales team, you will be responsible for growing our parts and service business while identifying and developing new business opportunities through existing accounts and prospective new accounts.
Key Responsibilities- Establish and Maintain Strong Customer Relationships: Develop and maintain strong relationships with new and current customers to ensure their needs are met and exceeded.
- Introduce New Products and Services: Introduce new products or services to local trucking, coach, delivery, emergency, and construction fleets to increase revenue and market share.
- Develop Product Knowledge: Develop and maintain a working knowledge of products and services offered to provide expert advice to customers.
- Identify New Business Opportunities: Actively seek and identify new customers through cold calling in the assigned territory to expand our customer base.
- Manage Customer Contact Information: Maintain customer contact information and communications utilizing our company's CRM system.
- Analyze Customer Needs: Analyze customer needs and determine how our company's products and services can best be utilized to meet their requirements.
- Prioritize and Organize Sales Activities: Prioritize and organize sales call activities to ensure maximum productivity and efficiency.
- Review Sales Activities: Review sales activities, opportunities, and objectives with internal departments to ensure alignment and goal achievement.
- Assist with Customer Support: Assist with customer parts returns, warranty support, service issues, and disputes as needed to ensure customer satisfaction.
- Develop Industry Knowledge: Develop knowledge of market/industry trends as well as competition/competitive products and the potential for new product or service offerings.
- Build Industry Relationships: Develop social and networking business relationships with individuals within the industry to generate and maintain a positive image for our organization.
- Conduct Business in an Ethical Manner: Conduct all business transactions in an ethical manner to maintain our company's reputation and integrity.
- Valid Driver's License: Possess a valid driver's license and a clean driving record.
- Industry Knowledge: Have a working knowledge of trucks, diesel engines, HD transmission, and driveline.
- Customer Service Skills: Possess good customer service, communication, telephone, and organizational skills.
- Self-Motivation: Be a self-motivated, dependable, and driven individual.
- Relationship Building: Have the ability to effectively build relationships with customers and co-workers.
- High School Diploma or Equivalent: Possess a high school diploma or equivalent.
- Industry Experience: Have experience in the heavy-duty truck parts or service industry, although not required, willing to train the right individual.
Proficient in Microsoft Office applications (Word, Excel, Outlook) and prior experience with Salesforce is a plus.
Other RequirementsAbility to wear Personal Protective Equipment (PPE) as required by the position, location, and/or customer.