Order Fulfillment Specialist

3 weeks ago


Los Angeles, California, United States Via Via Full time
About Us

Via Via is at the forefront of the fashion tech revolution, leveraging cutting-edge technology to transform the fashion industry. Our innovative solutions cater to the evolving needs of fashion professionals and consumers alike. We operate three main platforms: VIAVIA.live, a premium e-commerce site; BNTO, a fashion rental service offering a curated selection of trendy items; and ALMA, a state-of-the-art supply chain management system.

We were founded in 2021 and have since secured significant backing from top venture capital firms, including NEA, Basis Set Ventures, the AI Fund, Exor, and Backend Capital.

The Role

We are seeking a highly motivated and detail-oriented Warehouse Support Specialist to join our team in Los Angeles. This role will play a critical part in ensuring seamless execution of warehouse tasks, from receiving and storing merchandise to processing customer orders. The ideal candidate will possess excellent organizational skills, be proficient in using our proprietary inventory management software, and demonstrate a strong commitment to quality control.

Key Responsibilities:
  • Oversee daily inventory operations, ensuring accurate receipt, storage, and distribution of merchandise.
  • Process customer orders efficiently and accurately, maintaining exceptional quality control.
  • Collaborate closely with cross-functional teams to plan and execute gifting and product programs, supporting photo shoots and sample collection.
  • Monitor and maintain organized inventory zones, adhering to strict standard operating procedures.
  • Develop expertise in using our inventory management software to track inventory levels and optimize workflows.
  • Coordinate with external partners to resolve any inventory or fulfillment-related issues.
Requirements and Qualifications:
  • Minimum 1 year of experience in inventory management, preferably in a similar office environment.
  • Strong organizational skills and ability to prioritize tasks efficiently.
  • Excellent communication and problem-solving abilities, enabling effective collaboration with colleagues and stakeholders.
  • Capacity to lift up to 50 pounds, stand for extended periods, and perform physical activities required for this role.
  • Flexibility to adjust to changing priorities and schedules while maintaining a proactive approach to meeting deadlines.
  • Demonstrated ability to receive and act upon constructive feedback, also being open to sharing valuable insights with peers.
  • Agility and willingness to navigate complex systems and rapidly changing environments.
  • Ability to cultivate a positive work environment, fostering inclusivity and respect among team members.
  • Proven proficiency in relevant software applications, including Google Workspace and Microsoft Office.
Compensation:$18-$20 per hour

The compensation package for this role will be commensurate with the selected candidate's qualifications and experience.

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