Customer Service Representative
3 weeks ago
The Instant Return Representative is a key member of the airport location team, responsible for providing exceptional customer service and ensuring a seamless vehicle return experience for our customers.
This role requires a passion for customer service, attention to detail, and the ability to work in a fast-paced environment with a variety of tasks.
Key Responsibilities- Provide world-class customer service by managing the vehicle return process, in compliance with Hertz's policies and procedures.
- Welcome customers with a pleasant greeting and professional attitude, assist with luggage, and answer questions in a friendly manner.
- Provide customers with an invoice and a full explanation of their charges.
- Resolve customer issues and concerns professionally using effective customer service techniques.
- Inspect vehicles and record any new damage or major cleaning requirements, and complete required documentation.
- Check fuel level and mileage, and clearly explain final charges to the customer.
- Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings.
- Offer assistance as needed.
- Drive continuous improvement by communicating customer feedback to the team and engaging in action planning to improve operational performance and customer satisfaction.
- Maintain appearance appropriate for providing best-in-class customer service in accordance with established guidelines.
- Passion for customer service and attention to detail.
- A minimum of one year of sales or customer experience in a high-volume or service-oriented environment.
- Proven strong sales and closing skills and the ability to communicate in a friendly, engaging manner.
- Basic computer proficiency.
- Good communication skills, both written and oral.
- Ability to work in a fast-paced environment with a variety of tasks.
- Excellent organizational and time management skills.
- Demonstrate professionalism and interpersonal skills.
- Proven experience of working well within a team.
- 100% customer focus, with proven experience within a customer-facing environment.
- Work flexible shifts, including weekends and holidays, and work overtime as required.
- Work outdoors during all weather conditions.
- Stand for long periods of time.
- Lift up to 45 pounds.
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand.
The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO StatementAt Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran.
-
Customer Service Representative
1 month ago
San Diego, California, United States Service Champions Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Service Champions. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key...
-
Customer Service Representative
3 weeks ago
San Diego, California, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will be the face of our company, providing a fun and exciting environment for our customers while taking orders. You will uphold and represent a rock-solid brand image, multitasking in a competitive and fast-paced work environment.Responsibilities:Provide...
-
Customer Service Representative
2 weeks ago
San Diego, California, United States Domino's Pizza LLC Full timeCustomer Service Representative Job DescriptionAt Domino's Pizza LLC, we're looking for a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing a fun, happy, and exciting environment while taking orders.Key Responsibilities:Provide exceptional...
-
Customer Service Representative
2 weeks ago
San Diego, California, United States Domino's Pizza LLC Full timeCustomer Service Representative Job DescriptionAt Domino's Pizza LLC, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing a fun, happy, and exciting environment while taking orders.Key Responsibilities:Provide exceptional customer...
-
Customer Service Representative
3 weeks ago
San Diego, California, United States APR Consulting Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at APR Consulting, Inc.Job Summary:The Customer Service Representative will be responsible for promoting favorable relationships with members, providers, and health plans through prompt, accurate, and courteous resolution of issues.Key...
-
Customer Service Representative
3 weeks ago
San Diego, California, United States Domino's Pizza LLC Full timeDomino's Pizza LLC: Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer experiences, ensuring accurate orders, and maintaining a clean and welcoming store environment.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders...
-
Customer Service Representative
3 weeks ago
San Diego, California, United States MedImpact Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at MedImpact. As a Customer Service Representative, you will be responsible for providing exceptional customer service to pharmacies, physicians, health plan sponsors, and their members, beneficiaries, or...
-
Customer Service Representative
1 month ago
San Diego, California, United States PrideStaff Full timeCustomer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, handling their inquiries, resolving issues, and providing exceptional customer service.Key Responsibilities:Answer...
-
Customer Service Representative
2 months ago
San Diego, California, United States Domino's Pizza LLC Full timeDomino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are organized...
-
Customer Service Representative
2 weeks ago
San Diego, California, United States Domino's Pizza LLC Full timeJob Description:As a Customer Service Representative at Domino's Pizza LLC, you will be the face of our brand, providing a fun and exciting environment for our customers while taking orders. You will be responsible for upholding and representing a rock-solid brand image, multitasking in a competitive and fast-paced work environment, and making the perfect...
-
Customer Service Representative
3 weeks ago
San Diego, California, United States Domino's Pizza LLC Full timeDomino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are organized...
-
Customer Service Representative
3 weeks ago
San Diego, California, United States David's Bridal Full timeCustomer Service Representative Job DescriptionAt David's Bridal, we're seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales floor, you'll be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.Key...
-
Customer Service Representative
3 weeks ago
San Diego, California, United States State Farm Insurance Full timeCustomer Service RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, resolving their inquiries and complaints in a timely and professional manner.Key Responsibilities:Assist...
-
Customer Service Representative
3 weeks ago
San Diego, California, United States Domino's Pizza LLC Full timeAbout the Role:We are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a warm welcomeTake customer orders...
-
Customer Service Representative
3 weeks ago
San Diego, California, United States Domino's Pizza LLC Full timeDomino's Pizza LLC Job DescriptionJob Title: Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a talented Customer Service Representative to join our team. As a CSR, you will be the face of our company, providing exceptional customer service and ensuring that every customer has a positive experience.Key Responsibilities:Provide a fun...
-
Customer Service Representative
3 weeks ago
San Diego, California, United States Domino's Pizza LLC Full timeDomino's Pizza Team MemberWe're looking for a talented and enthusiastic individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our front-of-house team, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet customers...
-
Customer Service Representative
1 month ago
San Diego, California, United States David's Bridal Full timeCustomer Service Representative Job DescriptionAt David's Bridal, we're seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring a positive and memorable experience for every interaction.Key...
-
Customer Service Representative
2 weeks ago
San Diego, California, United States Domino's Pizza LLC Full timeJob Description:As a Customer Service Representative at Domino's Pizza LLC, you will be the face of our company, providing a fun, happy, and exciting environment for our customers while taking orders. You will uphold and represent a rock-solid brand image, multitask in a competitive, fun, and fast-paced work environment, and make the perfect product all the...
-
Customer Service Representative
4 weeks ago
San Diego, California, United States Domino's Pizza LLC Full timeCustomer Service Representative at Domino'sAs a Customer Service Representative at Domino's, you will be the face of our brand, providing a positive and engaging experience for our customers. Your role will involve greeting customers, taking orders, and ensuring that our customers receive their orders accurately and efficiently.Key Responsibilities:Greet...
-
Customer Service Representative
3 weeks ago
San Diego, California, United States Ultimate Staffing Full timeCustomer Service Representative Job DescriptionUltimate Staffing is seeking a highly skilled Customer Service Representative to join our team in San Diego, CA.Job Summary:We are looking for a customer-focused individual to provide exceptional service to new and existing members. The ideal candidate will have experience in cash handling and customer service,...
