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Customer Service Specialist

3 weeks ago

Hendersonville, Tennessee, United States Bank of Tennesse Full time
Job Title: Customer Service Specialist

Estimated Salary: $40,000 - $60,000 per year.

About the Job:

We are seeking a highly skilled and customer-focused Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting bank products and services.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide product recommendations and promote bank services to meet customer needs.
  • Maintain accurate records and reports, ensuring compliance with regulatory requirements.
  • Collaborate with other departments to resolve complex customer issues.

Requirements:

  • Bachelor's degree in Business Administration or related field (or equivalent experience).
  • Minimum 6 months of customer-facing experience in a banking or retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:

The Bank of Tennessee offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development.