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Customer Service Representative
2 weeks ago
**Job Title:** Customer Service Representative
Estimated Salary: $35,000 - $45,000 per year
About the Role:
This is an exciting opportunity to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our residents and guests.
Key Responsibilities:
- Ensure the highest quality of customer service is available to our residents and guests
- Answer multiline telephone calls and direct them to the correct person or department
- Greet guests and residents entering the building and provide directions as needed
- Respond to resident concerns in a timely and professional manner
- Provide administrative support including scheduling appointments and managing mail and deliveries
- Be proficient in word processing, spreadsheets, and email
- Responsible for carrying out emergency procedures as needed
- Develop and implement weekend activities to enhance resident experience
- Notify Executive Director of any emergency situations
- Report areas or articles in need of repair to the Assistant Director
About Us:
American House Senior Living Communities is a leading provider of senior housing communities. Our mission is to enrich the lives of those we serve by providing a supportive and caring environment.