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Full-Time Aquatic Staff Member

2 months ago

Green Bay, Wisconsin, United States Greater Green Bay YMCA, Inc. Full time
About the Role

We are seeking a highly skilled and dedicated individual to join our team as a Full-Time Aquatic Staff Member at the Greater Green Bay YMCA, Inc. This is an exciting opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and promoting a safe and welcoming environment for our members and guests.

Key Responsibilities
  • Foster a culture that supports our mission, values, and guiding principles.
  • Provide a safe and inviting environment for members and program participants.
  • Enforce prescribed safety procedures and rules of good behavior and courtesy.
  • Maintain a professional appearance and greet all pool participants in a friendly manner.
  • Be vigilant in scanning techniques and avoid activities that take your eyes off the pool.
  • Check chemical readings only when the pool is empty or at shift change.
  • Do not leave the deck unattended for any reason while on shift.
  • Know and follow the center Emergency Action Plan.
  • Assist first responders as needed in rescue situations.
  • Keep the pool area neat and free of clutter.
  • Follow pool opening and closing checklists provided at each center.
  • Maintain required paperwork, including chemical readings, accident reports, and patron usage forms.
  • Actively participate in required staff trainings and meetings and maintain required certifications.
Requirements
  • Background in an aquatic and/or recreation environment.
  • Commitment to the Y's cause and mission.
  • Ability to build relationships and deliver an exceptional experience.
  • Previous swim instruction and work with special need populations are beneficial.
  • YMCA or Red Cross Lifeguarding certification (which includes CPR/First Aid and AED certification) is required within the first sixty days of employment (training provided).
  • Obtain Lifeguard Instructor certification within 6 months.
Physical Demands

Ongoing evaluation of physical demands of the position will happen monthly. Must be able to swim 200 yards (using front crawl and breaststroke), tread water for 2 minutes, demonstrate rescue skills, and retrieve the brick from the bottom of the deep pool (exception for East Side and West Side center only). Must be able to lift 50 pounds in order to help pull a person on a backboard out of the water.

Competencies
  • Building Relationships: Create sustainable relationships within the Y and assist members in becoming more connected to the Y and build small communities while ensuring the safety of patrons by effectively scanning the pool.
  • Emotional Maturity: Demonstrate ability to understand and manage emotions effectively in all situations.
  • Advancing Our Mission and Cause: Support the Y, its members, participants, and staff by living the Y's values of CARING, HONESTY, RESPECT, and RESPONSIBILITY in all interactions and aspects of job performance and demonstrate the desire to serve others and fulfill community needs.
  • Safety: Utilize Lifeguard training to assertively lead other staff in emergency situations according to the Emergency Action Plan and adhere to safety policies and procedures.
  • Critical Thinking and Decision Making: Make informed decisions within the scope of delivering exceptional customer service and maintain participant safety.
  • Communication and Influence: Listen and express self effectively and in a way that engages, inspires and builds commitment to the Y's cause and ensures understanding of pool rules in a respectful manner.
  • Inclusion: Values all people for their unique talents and takes an active role in promoting practices that support diversity and inclusion.
Pay Range

$16 per hour