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Healthcare Support Specialist

2 months ago


Chula Vista, California, United States Fresenius Medical Care North America Full time

Position Overview:

As a Patient Care Technician (PCT) at Fresenius Medical Care, you play a crucial role in assisting individuals who rely on our services, their families, and your fellow healthcare professionals.

You will establish meaningful connections with patients visiting our clinic.

Career Development:
No prior healthcare experience is necessary to start your journey as a PCT. A genuine passion for assisting others, teamwork, and a willingness to learn and grow are essential for success.

We offer comprehensive training and support as you embark on your career, along with various career path options as you progress with us, whether as a PCT or transitioning into roles such as Registered Nurse or leadership positions.


Company Culture:
We regard our employees as our most valuable asset - we appreciate, care for, and support our team members.

We are there for you during challenging times, offering tuition reimbursement to support your educational aspirations, scholarships for family members, assistance during natural disasters, and financial support during personal hardships; we prioritize the well-being of our people.


Diversity Commitment:
We have cultivated an inclusive environment that embraces every age, race, gender, sexual orientation, background, and cultural tradition.

Our diverse range of employee resource groups (ERGs) encourages individuals with shared interests, goals, social and cultural backgrounds, or experiences to unite for professional and personal growth, discussions, activities, and peer support.

Our diverse workforce and culture foster opportunities, equity, and inclusion for all, which is a significant advantage that distinguishes us.

At Fresenius Medical Care, you will genuinely impact the lives of individuals living with kidney disease.

If this aligns with your career aspirations and values, consider becoming an integral part of the future of healthcare.


Key Responsibilities:


As a member of the nephrology healthcare team, you will deliver safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse.


  • Set up, test, and operate hemodialysis machines for patient treatments.
  • Obtain and document necessary pre and post-treatment vital signs and weight for each patient.
  • Assess vascular access pretreatment and perform vascular access cannulation.
  • Address intradialytic issues and provide interventions as prescribed by physician orders or as directed.
  • Monitor patients' responses to dialysis therapy.
  • Evaluate patients prior to the termination of venous access and discontinue dialysis treatment according to established protocols.
  • Report any significant information and/or changes in patient condition directly to the supervisor.
  • Enter all treatment data into the designated clinical application accurately and promptly.
  • Collect, label, appropriately prepare, and store lab samples according to required laboratory specifications.
  • Clean and disinfect dialysis machine surfaces, chairs, equipment, and surrounding areas between treatments following facility policies.
  • Assist other healthcare team members in providing patient education.
  • Prepare, organize, and efficiently utilize supplies and equipment to minimize waste.

Qualifications:

  • High school diploma or G.E.D. required.

Experience and Skills:

  • Essential qualities: dependable, compassionate, caring, supportive, collaborative, reliable.
  • Previous patient care experience in a hospital setting or a related facility is preferred but not mandatory.
  • Continued employment is contingent upon successful completion of the Fresenius Medical Care dialysis training program and obtaining CPR certification.

Physical Requirements and Work Environment:


The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Employees are required to take the Ishihara's Color Blindness test as a condition of employment.

Note:
Failing the Ishihara Test for Color Blindness does not disqualify employment. We will consider whether reasonable accommodations can be made.

  • Daily tasks include desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Attendance at regional, business unit, and corporate meetings may be necessary.
  • The work environment is typical of a healthcare facility with controlled air temperature and moderate noise levels. Exposure to infectious and contagious diseases/materials may occur.
  • The position involves direct patient care that regularly requires heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This role necessitates frequent, prolonged periods of standing, and the employee must be able to bend over. The employee may occasionally need to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and lower solutions frequently, up to 30 lbs., and occasionally lift up to 40 lbs., as high as 5 feet. There is a two-person assist program and 'material assist' devices for heavier items.