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Executive Director of Fitness Operations

2 months ago

Ithaca, New York, United States Fitness Holdings North East LLC Full time

About Us

At Fitness Holdings North East LLC, we're on a mission to revolutionize the fitness industry with our unique approach to health and wellness. With a strong focus on community and inclusivity, we're creating a network of fitness clubs that cater to diverse needs and goals.

Job Summary

We're seeking an experienced and results-driven Club General Manager to lead our team of fitness professionals and drive business growth. As a key member of our leadership team, you'll be responsible for developing and implementing strategies to increase revenue, improve member satisfaction, and foster a positive work environment.

Key Responsibilities

  • Revenue Growth: Develop and execute plans to increase revenue through membership sales, retention, and upselling/cross-selling services.
  • Team Management: Lead, motivate, and develop a high-performing team of fitness professionals, including personal trainers, group fitness instructors, and customer service representatives.
  • Operational Excellence: Ensure seamless day-to-day operations, including club maintenance, equipment management, and supply chain logistics.
  • Member Experience: Foster a positive and inclusive member experience through exceptional customer service, engaging programming, and community events.
  • Business Development: Identify opportunities for business growth, including partnerships, sponsorships, and new revenue streams.

Requirements

  • Leadership Experience: Proven track record of leading high-performing teams and driving business growth in a fast-paced environment.
  • Industry Knowledge: Strong understanding of the fitness industry, including trends, best practices, and regulatory requirements.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with diverse stakeholders, including members, staff, and vendors.
  • Business Acumen: Strong business acumen, with the ability to analyze financial data, develop budgets, and make informed business decisions.
  • Education: Bachelor's degree in a related field, such as business, marketing, or exercise science.

What We Offer

  • Competitive Salary: A competitive salary and bonus structure, based on individual and team performance.
  • Benefits Package: A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Professional Development: Opportunities for professional growth and development, including training, mentorship, and career advancement.
  • Work-Life Balance: A supportive work environment that promotes work-life balance and employee well-being.