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Food Service Supervisor

2 months ago

Capitol Heights, Maryland, United States Papa John's - Capitol Heights Full time

About the Role:

Papa John's - Capitol Heights is seeking a skilled and motivated Shift Leader to join our team. As a Shift Leader, you will play a crucial role in ensuring seamless operations and delivering exceptional customer experiences.

Key Responsibilities:

  • Operational Excellence: Supervise daily restaurant operations, overseeing opening and closing tasks efficiently to maintain high standards of quality and service.
  • Team Development: Provide training and guidance to team members on company policies, procedures, and customer service expectations to ensure a positive and productive work environment.
  • Food Quality and Safety: Monitor and maintain food quality standards, ensuring compliance with food safety guidelines to protect our customers and maintain our reputation.
  • Inventory Management: Manage inventory levels, placing orders as necessary to meet customer demand effectively and minimize waste.
  • Customer Service: Address and resolve customer concerns promptly, striving to create a positive dining experience for all patrons.

Requirements:

  • Experience: 1-2 years of experience in restaurant management or a related field.
  • Skills: Proficiency in Microsoft Office Skills and strong communication and leadership abilities.
  • Availability: Availability to work nights and weekends, as well as flexibility to adapt to changing business needs.
  • Qualifications: Previous food service experience and authorization to work in the US.

About Papa John's:

Papa John's is a dynamic and growing company that values its team members and provides opportunities for advancement and professional growth. We are committed to delivering high-quality products and exceptional customer service, and we are seeking like-minded individuals to join our team.