Concierge and Guest Experience Specialist
5 days ago
**Welcome to Extended Stay**
We're excited to have you join our team as a Guest Services Representative. In this role, you will be responsible for providing exceptional guest service and ensuring that all guests have a positive experience during their stay.
**Key Performance Indicators:**
- Respond to guest requests and resolve issues promptly and professionally;
- Meet or exceed guest satisfaction targets;
- Process reservations, registration, payment, and departures accurately and efficiently.
**Benefits:**
* Estimated salary: $50,000 - $65,000 per year (dependent on location and experience)
* Comprehensive benefits package including health, dental, and vision insurance;
* Paid time off and holidays;
* Opportunities for career growth and professional development.
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Customer Experience Specialist
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