Customer Service Representative

6 days ago


Augusta, Maine, United States Sam's Club Full time
Overview

Sam's Club is a dynamic and fast-paced retail environment where associates work together to provide exceptional member service. We are seeking a skilled Customer Service Representative to join our team in Augusta, ME.

Salary

The estimated annual salary for this position is $33,280 - $46,080 based on the hourly wage range of $16.00 - $23.00 and assuming 40 hours per week and 52 weeks per year. Additional compensation may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

Job Description

Main Responsibilities:

  • Ensuring club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable (for example, out of stock); offering members alternative product options when needed;
  • Maintaining safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management;
  • Providing member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types;

About You:

  • You thrive in fast-paced environments;
  • You're a multi-tasker at heart;
  • You keep member satisfaction as your top priority;
  • You can stand for long periods of time while assisting members quickly and accurately;
  • You're a problem solver who tackles obstacles head-on to ensure each task is completed with excellence;
Required Skills and Qualifications

Qualifications:

  • Customer Service experience;
  • Retail experience including operating cash register;
  • Working with mobile retail applications;

Preferred Qualifications:

  • Secondary education or higher;
Benefits

Sam's Club offers competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. Benefits include:

  • Health benefits: medical, vision, and dental coverage;
  • Financial benefits: 401(k), stock purchase, and company-paid life insurance;
  • Paid time off benefits: PTO, parental leave, family care leave, bereavement, jury duty, and voting;
  • Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more;

This position also includes access to the Live Better U education benefit program, which provides tuition, books, and fees for high school completion to bachelor's degrees, including English Language Learning and short-form certificates.



  • Augusta, Maine, United States Burlington Full time

    Customer Service Representative Job SummaryBurlington Stores, Inc. is a leading off-price retailer that is committed to delivering exceptional customer service. We are seeking a Customer Service Representative to join our team in Augusta, Georgia. As a Customer Service Representative, you will be responsible for greeting and assisting customers, maintaining...


  • Augusta, Maine, United States Food Lion Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Food Lion in Augusta, USA. As a key member of our front-end team, you will be responsible for providing exceptional customer service, operating cash registers, and maintaining a clean and safe shopping environment.As a...


  • Augusta, Maine, United States Wal-Mart Stores , Inc. Full time

    We're seeking a highly motivated and customer-centric Customer Service Representative to join our team. In this role, you'll be the first point of contact for many customers, and it's essential that you provide exceptional service and support. Your responsibilities will include handling customer inquiries, resolving issues, and promoting sales.To succeed in...


  • Augusta, Maine, United States Domino's Pizza LLC Full time

    At Domino's Pizza LLC, we are seeking a motivated and skilled individual to provide exceptional customer service experiences. As a Customer Service Representative, you will play a vital role in delivering outstanding customer experiences.Salary$8-$12 per hour, depending on experience and location.About the RoleWe are looking for an energetic and...


  • Augusta, Maine, United States The Rivers Organization Full time

    We are seeking a highly motivated and energetic Customer Service Representative to join our team at The Rivers Organization. As an Enrollment Adviser/Customer Service Representative, you will play a key role in ensuring a high level of service and satisfaction for our clients. Your primary responsibility will be to match client needs to products and...


  • Augusta, Maine, United States Laziza Mediterranean Grill Full time

    Job SummaryWe are seeking a highly motivated Customer Service Representative to join our team at Laziza Mediterranean Grill. As a Customer Service Representative, you will be responsible for taking guests' orders, ringing in orders, taking payment from the guests and bringing prepared food to guests' tables.The ideal candidate will have excellent...


  • Augusta, Maine, United States Domino's Pizza LLC Full time

    Job OverviewWe are seeking a talented Customer Service Representative to join our Domino's team. In this role, you will be responsible for providing exceptional customer service and ensuring a positive experience for all customers.


  • Augusta, Maine, United States Costco Full time

    Job SummaryWe are currently seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving issues, and maintaining a high level of member satisfaction.Duties and ResponsibilitiesInteract with members in a professional and courteous manner,...


  • Augusta, Maine, United States Food Lion Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and maintaining a clean and organized store environment.


  • Augusta, Maine, United States Food Lion Full time

    Job OverviewFood Lion is seeking a highly skilled Customer Service Representative to join our team in Augusta, USA. The ideal candidate will possess excellent communication and customer service skills, with the ability to work effectively in a fast-paced environment.


  • Augusta, Maine, United States SULLIVAN TIRE COMPANIES Full time

    Job Summary:The Wholesale Customer Service Representative I is responsible for providing exceptional customer service and order fulfillment to internal and wholesale customers. This role requires strong communication skills, attention to detail, and the ability to work independently as well as part of a team.**Key Responsibilities:**Provide customer service...


  • Augusta, Maine, United States Chick-fil-A Full time

    We are excited to offer a unique opportunity for individuals who share our passion for delivering exceptional customer service. As a Customer Service Representative at Chick-fil-A, you will have the chance to work in a fast-paced environment where every interaction matters.Compensation:The estimated hourly wage for this position is between $15 and $14,...


  • Augusta, Maine, United States Personnel Response Team Full time

    We are seeking a dedicated and highly motivated Customer Service Representative to join our team at Personnel Response Team.The ideal candidate will be responsible for delivering exceptional customer service and support to our clients, providing a positive experience that exceeds expectations. Job Summary:Provide outstanding customer service through phone,...


  • Augusta, Maine, United States Sullivan Tire & Auto Service Full time

    Sales and Service RepresentativeJob SummaryWe are seeking a Sales and Service Representative to join our team at Sullivan Tire & Auto Service. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our internal and wholesale customers.Responsibilities:• Provide customer service and support via...


  • Augusta, Maine, United States Food Lion Full time

    About UsAhold Delhaize is a multinational retail organization with a strong presence in Europe and North America. At Food Lion, we are committed to delivering exceptional customer experiences, building strong relationships with our suppliers, and creating a positive work environment for our employees.Our ValuesWe uphold the highest standards of integrity,...


  • Augusta, Maine, United States Walmart Full time

    Job Summary:We are seeking a Customer Service Representative to join our team at Sam's Club in Augusta, GA. As a key member of our front-end staff, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our members.About the Role:Provide excellent customer service by acknowledging and assisting...


  • Augusta, Maine, United States Chick-fil-A Full time

    At Chick-fil-A Augusta Exchange, we are seeking enthusiastic and energetic team members to join our part-time team. As a customer service representative, you will have the opportunity to work in a fast-paced environment, interacting with customers and providing exceptional service. In this role, you will be responsible for handling customer transactions,...


  • Augusta, Maine, United States Kennebec Savings Bank Full time

    At Kennebec Savings Bank, we're seeking a skilled Customer Care Associate to join our team. As a key member of our operations department, you will be responsible for providing exceptional customer service and support to our valued customers.About the RoleThis is a fantastic opportunity to work in a dynamic environment where you will have the chance to...


  • Augusta, Maine, United States ManpowerGroup Full time

    We are seeking a highly skilled Customer Service Representative to join our team in Augusta, Maine. As a key member of our contact center, you will be responsible for providing exceptional customer service and support to our clients.About the JobThis is an excellent opportunity to learn about working in state government and gain access to permanent...


  • Augusta, Maine, United States Domino's Pizza LLC Full time

    **Company Overview:**We are Domino's Pizza LLC, a leading pizza delivery company seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative.This role is crucial in delivering exceptional customer experiences and contributing to the success of our restaurant.Main Responsibilities:Greet customers in a friendly...