Program Manager East Metro

7 hours ago

White Bear Lake, Minnesota, United States Hammer Residences Full time
Job Title: Program Manager East Metro

Join Hammer Residences as a Program Manager East Metro and lead the daily operations in a community-based residential program for adults with intellectual and developmental disabilities.

Job Summary

The Program Manager directs the daily operations in a community-based residential program for adults with intellectual and developmental disabilities. This role oversees the medical, financial, social, and emotional needs of individuals served, as well as day-to-day operations of the residential program.

Responsibilities
  • Provide supervisory oversight, technical guidance, and advice to staff.
  • Select staff, assign, and review work, schedule shifts, and confirm payroll hours.
  • Complete performance reviews and provide feedback to staff, taking appropriate action as warranted by performance.
  • Ensure that current and new personnel complete training and provide orientation according to Hammer Residences practices.
  • Conduct staff meetings to review plans and reports, ensuring quality services and a positive organization reputation.
  • Respond to emergencies and report accidents and injuries.
  • Demonstrate teamwork, cooperation, and effective working relationships with individuals served, families, coworkers, supervisors, program team, professionals, and others to facilitate quality services and a positive organization reputation.
  • Respond to any complaints or incident reports promptly.
  • Lead and provide services and activities that comply with licensing regulations and with Hammer Residences policies and person-centered philosophy, exercising good judgment to adapt and apply the guidelines to specific situations.
  • Provide advocacy to protect people's civil and legal rights, encouraging choice and independence whenever possible, fostering a positive, encouraging environment.
Requirements
  • Four-year college degree in social services or a related field and one year of full-time experience in the field of developmental disabilities to manage an ICF-MR licensed program.
  • Or a two-year college degree and two years of full-time experience in the field of developmental disabilities.
  • Or 50 hours of education and training related to human services and disabilities and four years of full-time work experience with people with disabilities to manage a waiver program.
  • Prior supervisory experience preferred.
  • Excellent written and verbal communication skills, including fluency in English and proficiency in Microsoft Office.
  • Frequently organizes multiple responsibilities at once, requiring time management, organizational, and reporting skills, and proven ability to achieve assigned deadlines.
  • Available to work a flexible full-time schedule, including some evenings, weekends, and overnights.
  • Requires a valid driver's license, personal auto, and driving record that meets Hammer Residences insurance requirements.
  • Must receive a MN DHS Background study clearance.
Physical Requirements

The Program Manager must be able to lift up to 40 pounds, push, or pull an individual in a wheelchair or while assisting with cares. Household chores and physical cares may include twisting/turning, kneeling/squatting, and assisting with pivot transfers. Frequent participation in repetitive activities, including working several hours at a time with a keyboard and monitor and laptop computer.

Experience and Commitment

The ideal candidate will have experience working with individuals and teams that are mixed across lines of difference, such as race, gender-identity, sexual orientation, religion, ability, age, class, and immigrant status.

This job description assigns essential functions. It does not restrict tasks an individual in this position might be asked to perform or all qualifications that may be required now or in the future.

Salary

$24 per hour

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