Customer Service Team Lead

3 days ago


Hampton, Virginia, United States Food Lion Full time

As a Customer Service Team Lead at Food Lion, you will play a critical role in ensuring our customers receive exceptional service. Estimated salary: $43,500 - $55,000 per year.

About the Role

This position is responsible for maintaining high standards of customer service and supporting the Customer Service Manager in achieving these goals. Key responsibilities include:

  • Providing fast, easy, flexible, and friendly service to customers through the achievement of Food Lion's customer service standards;
  • Assisting the Customer Service Manager in maintaining store office functions, including cash reports, register checkups, deposits, Western Union, money orders, and Coinstar;
  • Maintaining knowledge of all sales associate register functions and Front End accounting services;

You must have effective communication and customer service skills, as well as the ability to learn multiple tasks and technical requirements of the job. A high school graduate or equivalent is preferred. The estimated salary range for this position is based on national averages and may vary depending on location.


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