Boston Home Care RN Clinical Manager Position

1 day ago


Burlington, Massachusetts, United States Tufts Medicine Integrated Network Full time
Job Description:

A clinical leader is needed to oversee the delivery of professional and non-professional nursing care services in accordance with physician orders. This role focuses on performing the following Care Manager related duties: Works as part of a multidisciplinary team to coordinate patient care in an effort to improve patient outcomes and create efficiencies. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs.

The majority of time will be spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. A senior level role that requires advanced knowledge of job area typically obtained through advanced education and work experience. Typically responsible for managing projects/processes, working independently with limited supervision, coaching and reviewing the work of lower level professionals, resolving difficult and sometimes complex problems.

Key responsibilities include preparing for patient interaction by gathering information from the patient's medical record, communicating with healthcare providers and other clinical team members. Coordinates all aspects of care for patients across the continuum of care, advocating for patient needs and negotiating for services as required to provide cost-effective and quality care. Develops trusting, professional relationships with patients and families, engaging respectfully and with an emphasis on service. Acts as lead member of multidisciplinary patient care teams, collaborating with healthcare providers and patient/caregivers as appropriate.

Performs patient assessments to identify and prioritize medical needs, behavioral health conditions, health system resources and social determinants, while also identifying patient knowledge gaps. Makes home or site visits as required, establishing goals that are patient specific and identified as part of the patient's self-management goals. Communicates with healthcare providers on behalf of patients/caregivers as needed and as requested by the patient, including communicating abnormal findings and patient concerns in a timely and thorough manner. Conducts medication reconciliation and provides education and consults with pharmacists as needed.

This position utilizes the case management process and works closely with other members of the care team to help ensure that patients receive comprehensive and coordinated care through the continuum of care. The goal is to improve the quality of care and health outcomes for selected at-risk populations and promote the efficient delivery of healthcare services. Assess, plan, implement, coordinate, and evaluate the plan of care in partnership with the patient/caregiver and other members of the healthcare team.

Requirements:

* Massachusetts RN Licensure
* Obtain appropriate state board where services will be provided as a registered professional nurse OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC) within three months of hire
* Three years of clinical experience in an acute care setting
* Valid driver's license in current state of residence
* Basic Life Support Certification AHA or certification providing classroom hands-on training for Healthcare Providers

Preferred qualifications include a Bachelor's degree, five years of experience in acute, subacute, or home care, palliative care and hospice experience, Case Management certification and experience, and Bilingual.

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