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**Assistant General Manager
2 months ago
**Job Summary**
We are seeking a highly motivated and experienced Assistant General Manager to join our team at Onelife Fitness. As a key member of our leadership team, you will be responsible for leading and managing membership sales generation, ensuring all club operations are consistent with our standards, and recruiting, hiring, and training new membership consultants.
**Key Responsibilities**
- Deliver exceptional customer service and ensure every member has a positive experience
- Meet established monthly sales and performance goals by prospecting and telemarketing
- Complete fitness assessments and create positive experiences for all guests and prospects
- Exhibit excellent communication and customer service skills
- Ensure membership agreements are filled out accurately and completely
- Manage cleaning crew and cleaning/maintenance staff members
- Hold staff accountable for their key results and checklists
- Lead staff by example and maintain a clean and efficient front desk
- Ensure bathrooms are well-maintained and fully stocked
- Promptly communicate any maintenance issues to the General Manager
- Attend and actively participate in Department meetings
- Interact with other staff members in a positive, professional manner
**Requirements**
- High School diploma or equivalent
- Current CPR/AED and Basic First Aid certification
- Ability to manage team members effectively
- Generate, maintain, and demonstrate a friendly, enthusiastic, and positive attitude
- Ability to handle challenging customer issues with patience, tact, and professionalism
- Must have a high level of professionalism, honesty, integrity, and work ethic
- Demonstrated selling skills
- Excellent telephone etiquette
- Effective organizational skills
- Experience working in a team-oriented environment
- Excellent communication and customer service skills
**Benefits**
- Complimentary Membership and Guest Privileges
- Discounts on Personal Training, Mind&Body, Aquatics, and Kids Programs
- Discounts on Serenity Day Spa Services and all apparel
- Employee Referral Gift
- In-house Continuing Education Credits and CEC Reimbursement
**Additional Full-Time Benefits**
- Medical, Dental, Vision, Supplemental Benefits, and Group Life Insurance Benefits
- 401(k) Retirement Plan
- Paid Time Off