Retail Sales Associate

2 months ago

Hingham, Massachusetts, United States Marshalls Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Merchandise Associate to join our team at Marshalls. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide outstanding customer service, engaging with customers and embodying our customer experience principles
  • Support and maintain a positive store culture through honesty, integrity, and respect
  • Accurately process customer purchases and returns, and count change back to customers
  • Promote credit and loyalty programs to customers
  • Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards
  • Process and prepare merchandise for the sales floor, following company procedures and standards
  • Initiate and participate in store recovery as needed throughout the day
  • Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store
  • Provide and accept recognition and constructive feedback
  • Adhere to all labor laws, policies, and procedures
  • Support and participate in store shrink reduction goals and programs
  • Participate in safety awareness and maintain a safe environment
Requirements
  • Excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred
Benefits

We offer a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more. Eligible associates may also receive 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, and adoption assistance.

This position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

We are an equal opportunity employer and consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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