Retail Sales Manager

1 month ago


Hingham, Massachusetts, United States Express & Bonobos Full time
{"title": "Retail Sales Leader", "description": "About the Role

We are seeking a highly motivated and customer-focused Retail Sales Leader to join our team at Express & Bonobos. As a Retail Sales Leader, you will be responsible for delivering an exceptional customer experience, maximizing personal sales results, and coaching guides to provide an exceptional customer experience.

Key Responsibilities
  • Deliver an exceptional customer experience and maximize personal sales results
  • Coach Guides during scheduled shifts to provide an exceptional customer experience
  • Execute closing and opening Guideshop duties as assigned
  • Act as the leader and take on management responsibilities when the Guideshop Manager is not available
  • Support expense budget, payroll control, and procedural compliance for Guideshop
Requirements
  • Have 2-5 years of retail or sales experience in a leadership capacity or relevant experience
  • Consistently achieve personal and overall store sales goals
  • Able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays
  • Knowledge of men's fashion, fabrics, styles, and fit
Preferred Qualifications
  • Know or want to learn as much as possible about men's fashion, fabrics, styles, and fit
  • Cultivate an environment of genuine connection where all customers and associates feel welcome, heard, and valued
  • Are enthusiastic about coaching and mentoring a team and inspired to lead by example
  • Create and ensure a cohesive work environment that inspires engagement
  • Self-motivated and confident in your ability to network and generate leads
  • Strong time management, organizational skills, and skilled at written and verbal communication
Benefits and Compensation

Express, Inc. offers a range of benefits to help protect full-time associates' health and long-term financial security, including medical, pharmacy, dental, and vision coverage, 401(k) and Roth 401(k) with Company match, merchandise discount, paid time off, and parental leave for new moms and dads.

Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with Company match. Additionally, part-time associates are eligible to receive a merchandise discount and to choose voluntary benefits through YouDecide.

Full-time and part-time associates may be eligible to participate in the Bonobos Guideshop Incentive Plan.

About Us

Express, Inc. is a Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Grounded in a belief that style, quality, and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model.

We are on a mission to make fits and connections that inspire people to be themselves. Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience.

Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 60+ Guideshop locations. Our Guideshops are real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail; Bonobos is something you haven't seen before.

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