Triage Line Registered Nurse
4 weeks ago
Company Overview:
Summit Spine and Joint Centers (SSJC) is poised to become the leading provider of comprehensive spine and joint care in Georgia, offering a range of clinical, surgical, and imaging services to our patients.
Job Description Summary:
As a Registered Nurse for the Triage Line, you will operate under the general supervision of a licensed provider. This role requires a keen attention to detail, exceptional communication skills over the phone, and a strong commitment to customer service.
This is a full-time position with benefits at Summit Spine & Joint Centers, reporting to the Nurse Manager. The primary work location will be at the Administrative Building or another designated site.
Key Responsibilities:
- Assessing patient medical histories and evaluating symptoms and severity of conditions.
- Managing the internal Nurse phone line, responding to incoming calls to assist patients with their preoperative and postoperative inquiries.
- Initiating emergency protocols as necessary.
- Updating patient records in the electronic medical records system.
- Collaborating with various administrative teams to ensure seamless communication and support for patient care.
- Monitoring vital signs and providing education to patients and their families.
- Adhering to all company policies regarding patient service standards.
Skills and Qualifications:
- Active RN Compact License in good standing.
- ACLS Certification.
- Familiarity with medical software and equipment.
- Ability to establish rapport with patients.
- Strong analytical and critical thinking abilities.
Experience in a Hospital Setting Required
Bilingual candidates are preferred or those capable of utilizing a language line.
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