Director of Operations

1 week ago


Fontana, California, United States IDC Logistics, Inc. Full time
Job Description

Job Summary
IDC Logistics, Inc. is seeking a highly skilled and experienced Director of Operations to lead the overall performance of our warehouse/distribution center. The successful candidate will be responsible for ensuring that business operations are executed efficiently and effectively, achieving excellent customer service, and driving cost-efficient labor management results.

Key Responsibilities

  • Develop and implement strategic and tactical action plans to drive effective cost- effective results and achieve customer requirements.
  • Manage strategic, continuous improvement processes and cross-functional projects, including the measurement of progress and business impact.
  • Provide leadership through effective communications, coaching, training, and development.
  • Direct activities to support our budget requirements and work toward achieving the goals and objectives to meet business profitability and growth.
  • Develop and manage a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters.
  • Work in collaboration with Human Resources in resolving labor issues, employee relations issues, and supporting HR programs.
  • Establish excellent customer relations and ensure that the account receives the highest level of support and service.
  • Establish a safe work environment and ensure compliance with company safety standards and Cal-OSHA/OSHA regulations.

Requirements

  • A minimum of 10 years demonstrated work history in a large, volume driven, fast-paced distribution center with in-depth knowledge of warehousing and supply chain principles and processes.
  • Proven effective leadership experience in managing senior managers and non-exempt employees.
  • Knowledge of distribution and compliance.

Skills and Competencies

  • Have exemplary customer service skills.
  • Disciplined planning and organizing skills.
  • Ability to work in a fast-paced environment and be flexible.
  • Ability to perform job duties with high attention to detail and accuracy.
  • Excellent communication skills.
  • Ability to effectively handle uncertainties and must be an advocate for change.

Travel Requirements

  • Ability to travel domestically up to 5-10%.

Equal Employment Opportunity

IDC Logistics, Inc. is committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information or any other protected status in accordance with all applicable federal, state and local laws.



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