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PAR - Healthcare Enrollment Specialist

1 month ago

Toledo, Ohio, United States Medical Mutual of Ohio Full time
About Medical Mutual

Medical Mutual is a renowned health insurance company based in Ohio, established in 1934. With over 1.6 million policyholders, we offer comprehensive health, life, disability, dental, vision, and indemnity solutions.

We're More Than Just an Insurance Company

At Medical Mutual, our mission is to provide peace of mind to our customers through exceptional service and high-quality products.

The Role

This exciting opportunity is part of our Membership Services team, where you'll play a vital role in delivering excellent customer experiences.

As a key member of our team, your primary responsibility will be to support our members with their healthcare needs, ensuring they receive the best possible care.

Key Responsibilities
  • Providing personalized assistance to members via phone or email
  • Addressing queries and resolving issues in a timely and professional manner
  • Collaborating with internal teams to deliver seamless customer experiences
  • Maintaining accurate records and updating member information as needed
What We Offer

Join our dynamic team and enjoy a competitive salary of approximately $52,000 per year, plus benefits that include:

  • A comprehensive health insurance package
  • A generous retirement savings plan
  • Ongoing training and development opportunities

We are committed to fostering a positive work environment that promotes growth, diversity, and inclusion. If you're passionate about delivering exceptional customer service and making a meaningful difference in people's lives, we'd love to hear from you