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Healthcare Call Center Specialist

3 weeks ago

Toledo, Ohio, United States APS Medical Full time
Job Description: Healthcare Call Center Specialist

Aps Medical Billing is hiring a skilled professional for a call center specialist role. This job involves handling high volumes of customer inquiries related to billing and providing resolutions in a fast-paced environment.

Key Responsibilities:

  • Communicate with patients via phone and resolve their billing-related queries efficiently
  • Analyze and resolve complex billing issues

The estimated salary range for this position is $16-$17 per hour.

This is an excellent opportunity to work as a fully remote call center specialist, enjoying weekends off and opportunities for career growth. Available shifts include first and second.

About Us

APS Medical provides comprehensive medical billing solutions to various healthcare organizations nationwide.

Requirements
  • Proven customer service experience in a call center setting
  • Strong knowledge of medical insurance and billing procedures (desirable)
  • Excellent data entry skills with attention to detail and speed
  • Familiarity with MS Office applications, particularly Excel and Word
  • Ability to manage multiple tasks simultaneously while maintaining focus on each call
Benefits
  • Generous paid time-off policy
  • Comprehensive medical benefits package
  • Health savings account
  • Personal health care advisor through Alight
  • Dental, vision, life insurance, and 401(k) plans
  • Paid holidays
  • Employee assistance program