FOH Manager

{"h1": "FOH Manager Job Description", "p": "At Gecko Hospitality, we are seeking an experienced and charismatic Front of House Manager to lead our team and ensure seamless service in our upscale dining establishment in Bethlehem, PA.

Responsibilities:
","ul": [{"li": "Manage daily FOH operations, including staff supervision, table management, and customer satisfaction"}, {"li": "Develop and implement service standards, ensuring exceptional guest experiences"}, {"li": "Foster a positive work environment, providing guidance, training, and feedback to staff"}, {"li": "Collaborate with the culinary team to ensure menu knowledge and effective communication"}, {"li": "Handle customer complaints and concerns with professionalism and poise"}, {"li": "Analyze sales trends, optimizing revenue growth and controlling labor costs"}], "h2": "Qualifications:
","ul": [{"li": "2+ years of upscale dining FOH management experience"}, {"li": "Proven track record of success in leading high-performing teams"}, {"li": "Excellent communication, interpersonal, and problem-solving skills"}, {"li": "Ability to work flexible hours, including evenings, weekends, and holidays"}, {"li": "Knowledge of wine, spirits, and fine dining service standards (Wine & Spirit Education Trust certification a plus)"}], "h2": "Offerings:
","ul": [{"li": "Strong starting salary depending on experience"}, {"li": "Comprehensive benefits package, including medical, dental, and vision insurance"}, {"li": "Ongoing training and development opportunities"}]}