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Lead General Manager at Earl Enterprises

2 months ago

Universal City, California, United States Earl Enterprises Full time

About Earl Enterprises:
At Earl Enterprises, we value our team members as family and are eager to welcome passionate and dedicated individuals into our community.

The essence of our family is rooted in our commitment to providing exceptional service to our guests.

As a prominent player in the restaurant industry, Earl Enterprises aims to be the premier destination for Celebratory Dining.

Our Mission:
We strive to deliver an extraordinary dining experience for every guest by serving vibrant Italian cuisine in a unique and eclectic atmosphere.

Position Overview:
The Lead General Manager plays a crucial role in the success of Earl Enterprises by overseeing restaurant operations to guarantee a delightful guest experience and enhance company profitability.

The primary responsibilities include:

  • Ensuring prompt and friendly service in alignment with company standards.
  • Creating a positive environment for team members and guests alike.
  • Managing daily operations and performance of staff during shifts.
  • Enhancing guest satisfaction through effective floor presence and accurate wait time management.
  • Monitoring service quality to uphold our standards of excellence.
  • Maintaining an inviting atmosphere through appropriate music and lighting.
  • Building strong guest relationships and addressing any concerns professionally.
  • Overseeing responsible alcohol service and maintaining compliance with local regulations.
  • Developing and executing marketing strategies to promote the restaurant.
  • Ensuring health and safety regulations are strictly followed.
  • Supervising cleanliness and maintenance of the restaurant environment.
  • Training staff on new menu items and ensuring adherence to recipes.
  • Conducting regular checks to maintain product quality.
  • Collaborating with the culinary team to foster staff development.
  • Managing inventory and ensuring efficient use of resources.
  • Preparing financial reports and monitoring budget compliance.
  • Implementing programs to recognize and reward team contributions.
  • Conducting performance reviews and providing constructive feedback.

Qualifications:

  • Education: A two-year associate's degree or a bachelor's degree from a four-year institution is preferred.
  • Experience: A minimum of two years in a similar managerial role within a high-volume restaurant setting.
  • Skills: Strong verbal communication and team development abilities.
  • Technical: Basic proficiency in Word and Excel.

Join us at Earl Enterprises, where we foster a culture of respect, teamwork, and excellence.