Technical Support Expert
2 days ago
Join our team as a Technical Support Expert and take advantage of this exciting opportunity to grow your career in IT infrastructure support. With estimated annual earnings ranging from $65,000 to $85,000, this role offers a competitive salary and benefits package.
About the Role:
- Provide expert-level technical support for complex IT infrastructure, including PC's, servers, and mainframes.
- Collaborate with internal teams to resolve technical issues and improve system procedures.
- Develop and implement effective troubleshooting strategies to ensure timely resolution of problems.
- Mentor less experienced team members and contribute to a positive and inclusive work environment.
What We Offer:
- A comprehensive benefits package, including health insurance, retirement plans, and paid time off.
- Opportunities for professional growth and development, including training and education programs.
- A dynamic and supportive work environment that values diversity, equity, and inclusion.
Requirements:
- 3-5 years of experience in Information Technology, preferably in a technical support role.
- High School Diploma or equivalent, with a focus on computer science or a related field.
Additional Information:
As a Technical Support Expert at Highmark Health, you will have the opportunity to make a real impact on our organization's success while advancing your career in IT infrastructure support. If you are passionate about delivering exceptional customer service and eager to take on new challenges, we encourage you to apply today
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