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Assistant General Manager
4 weeks ago
The Assistant General Manager is a key member of our leadership team, responsible for assisting the Managing Partner with daily club operations, including sales success, member satisfaction, and facility cleanliness at Crunch Fitness - Undefeated Tribe.
Key Responsibilities:
Assist in recruiting, hiring, training, and developing a high-performing staff to maintain proper staffing levels at all times.
Monitor and scorecard performance of the staff to meet or exceed expected KPI standards.
Lead by example by delivering personal and team performance targets.
Manage team member performance standards, with ongoing development, training, and coaching.
Impact member retention by delivering the "Wow 10-Member Experience".
Requirements:
2 years of fitness facility and/or customer service-oriented management experience required.
Experience executing objectives quickly and effectively, including achieving KPIs required.
Experience leading and/or supervising employees preferred.
CPR/AED certification required (can be obtained within 30 days of hire).
Understanding of labor control, optional staffing levels, and controls overtime.
Ability to maintain high standards at the gym.
Ability to demonstrate integrity and judgment that inspires trust, setting examples in all behaviors and actions.
Clear communication skills, demonstrating confidence.
Benefits:
Salaried Flexible PTO.
Paid Holidays.
Subsidized health insurance coverage (health, dental, vision) for full-time positions.
Employer Paid Basic Life and AD&D.
HSA.
Short-term disability.
Voluntary Supplemental Life Insurance for employee, child, and spouse.
Free gym membership.
10 days sabbatical after 5th year of employment.
Yearly contest winners have the opportunity to go to tropical destinations (for select roles).
