Assistant Branch Manager

5 days ago


Mesquite, Nevada, United States Mountain America Credit Union Full time
Job Summary

Assist in the leadership of operations and personnel development of the branch to ensure quality service while achieving the branch sales goals. Maintain compliance with credit union operational policies and procedures to meet the needs of the members.

Responsibilities
  • Exhibits outstanding member service skills and exemplifies MACU values and philosophy while fulfilling responsibilities as a leader in the branch environment and in the credit union.
  • Demonstrates and promotes your role as a team member to maintain effective partnerships with your team and members.
  • Assists in overseeing branch operations, ensuring teller transactions are processed correctly and in a timely manner.
  • Assists Branch Manager to supervise MSRs and other team members as needed to counsel them in operations and sales.
  • Coaches team on AAA and ensures quality member service within the branch.
  • Assists branch management in developing methods to track and measure team productivity, accuracy, sales, and service.
  • Evaluates assigned team members in their six-month and annual performance evaluations.
  • Approves and denies loans and is the back-up for manager for loan exceptions.
  • Assists and backs-up in the daily operations of the branch (includes the Teller Line and FSR back-up).
  • Represents the credit union in a professional manner, both in dress and in actions, and attends SEG events as assigned.
  • Meets or exceeds Branch Sales Goals.
  • Assists in the training, coaching, and supervising of team to develop and improve individual and team performances within the branch.
  • Gains knowledge and understanding of the Credit Union Financials.
  • Complies with all regulations as required by law, including but not limited to Bank Secrecy Act, OFAC, FACT Act, GLBA, Regulation CC (funds availability), Regulation DD (TIS), and other regulations as required by law as it relates to his/her position.
  • Creates and maintains the MSR schedule.
  • Performs other duties as assigned.
Requirements
  • At least three years of branch experience with one year of lending experience preferred.
  • High school diploma or equivalent.
  • Notary Public.
  • Medallion Certification.
  • Must be able to qualify annually as a Mortgage Loan Originator under S.A.F.E Act Registration.
Physical Abilities/Working Conditions

Ability to talk, hear, sit, use hands to handle or feel, and reach with hands and arms consistently. Ability to stand, walk, kneel, and crouch occasionally. Close vision (clear vision at 20 inches or less). Distance Vision (clear vision at 20 feet or more). Ability to lift up to 10 pounds consistently and up to 50 pounds occasionally. Moderate noise (business office with computers and printers, light traffic).


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