Patient Experience Specialist

2 weeks ago


Lakewood, United States Serenity Healthcare, LLC Full time
About the Role

We are seeking a highly motivated and compassionate Patient Experience Specialist to join our team at Serenity Healthcare, LLC. As a Patient Experience Specialist, you will play a critical role in educating patients on new-to-market healing technologies and helping them understand the benefits of TMS and Ketamine.

Responsibilities
  • Be the expert on TMS and Ketamine, with training and studies provided
  • Ownership for all patients on your provider's schedule
  • One-on-one meetings with patients to connect treatment solutions to their individual needs
  • Support healing through education, connection, and focus on TMS and Ketamine
Benefits
  • Accelerated healthcare career growth – rapid advancement opportunities
  • Insurance benefits (Medical, Dental, Vision) and 401K
  • 20 days off annually (10 PTO days and 10 Holidays)
  • Employee access to Serenity's treatment options
Qualifications
  • High School Diploma or GED
  • 2-3+ years of experience in a full-time customer service role
  • Excellent verbal and written communication, and basic math skills
  • Well-versed in de-escalation skills and ability to connect with individuals
About Serenity Healthcare

Serenity Healthcare, LLC is a leader in the field of healthcare technology. We use advanced medical devices recently released to market to give our patients long-term success even when other treatments have failed.

With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.



  • Lakewood, United States Serenity Healthcare, LLC Full time

    Patient Experience Specialist Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are looking for a Patient Experience Specialist for...


  • Lakewood, CO, USA, United States Serenity Healthcare, LLC Full time

    About the RoleWe are seeking a highly motivated and compassionate Patient Experience Specialist to join our team at Serenity Healthcare, LLC. As a Patient Experience Specialist, you will play a critical role in educating patients on new-to-market healing technologies and helping them understand the benefits of TMS and Ketamine.Key ResponsibilitiesBe the...


  • Lakewood, United States Professional Billing Specialist Full time

    Job DescriptionWe are seeking a highly motivated and organized individual to join our team as a part-time Accounting and Data Entry Specialist. The successful candidate will be responsible for performing various accounting tasks, including data entry, invoicing, and reconciliations. Additionally, they will provide administrative support to our team,...


  • Lakewood, United States Cleveland Clinic Full time

    Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation...


  • Lakewood, Ohio, United States Cleveland Clinic Full time

    Transforming Patient ExperiencesCleveland Clinic Health System is dedicated to delivering exceptional patient care and experiences. As a Patient Service Specialist, you will play a vital role in ensuring that our patients receive the highest level of service and support.Key Responsibilities:Provide proactive and patient-centered support to patients and...


  • Lakewood, Ohio, United States Cleveland Clinic Full time

    Job SummaryAt Cleveland Clinic Health System, we strive for excellence in patient care and experience. As a Patient Service Specialist, you will play a vital role in providing a comprehensive and proactive experience for our patients and visitors. Your exceptional customer service skills and ability to navigate evolving technology will enable you to manage a...


  • Lakewood, United States Cleveland Clinic Full time

    At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health...


  • Lakewood, United States UCHealth Full time

    Description Location: Patient Access Specialist positions available in our ambulatory care settings, in primary care and specialty care clinics in Colorado Springs, CO. FTE: Full-time positions, several opportunities available.Pay: $19.10 - $24.83 / hour. Pay is dependent on applicant's relevant experienceAt UCHealth, We Improve LivesPAS:The Patient Access...


  • Lakewood, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are seeking a Patient Care Coordinator to join our team in Lakewood, New Jersey. This role involves performing a range of administrative and secretarial duties to ensure the highest level of patient care and customer service. The role will primarily revolve around processing patient information, handling referrals, and...


  • Lakewood, United States UC Health Full time

    Job SummaryWe are seeking a skilled Patient Care Assistant to join our team at UCHealth Memorial Hospital Central. As a Patient Care Assistant, you will provide direct patient care under the delegation and/or supervision of a nurse or healthcare provider.Key ResponsibilitiesProvide direct patient care, including gathering vital signs, measuring blood...


  • Lakewood, New Jersey, United States RWJ Barnabas Full time

    Job OverviewRWJBarnabas Health is seeking a dedicated and compassionate Patient Sitter to join our team at Monmouth Medical Center Southern Campus.About Monmouth Medical Center Southern CampusMonmouth Medical Center Southern Campus is a fully accredited acute care hospital dedicated to providing high-quality medical and health care services to the residents...


  • Lakewood, United States UCHealth Full time

    Job SummaryWe are seeking a skilled Patient Care Assistant to join our team at UCHealth Memorial Hospital Central. As a Patient Care Assistant, you will provide direct patient care under the delegation and/or supervision of a nurse or healthcare provider.Key ResponsibilitiesProvide direct patient care, including gathering vital signs, measuring blood...


  • Lakewood, United States UC Health Full time

    Job SummaryWe are seeking a skilled Patient Care Assistant to join our team at UCHealth Memorial Hospital Central. As a key member of our Intensive Care Unit, you will provide direct patient care under the supervision of a nurse or healthcare provider.ResponsibilitiesProvide direct patient care, including gathering vital signs, measuring blood glucose, and...


  • Lakewood, United States UCHealth Full time

    Job SummaryWe are seeking a skilled Patient Care Assistant to join our team at UCHealth Memorial Hospital Central. As a Patient Care Assistant, you will play a vital role in providing direct patient care under the supervision of a nurse or healthcare provider.Key ResponsibilitiesProvide direct patient care, including gathering vital signs, measuring blood...


  • Lakewood, United States UCHealth Full time

    Job SummaryWe are seeking a skilled Patient Care Assistant to join our team at UCHealth Memorial Hospital Central. As a Patient Care Assistant, you will provide direct patient care under the delegation and/or supervision of a nurse or healthcare provider.Key ResponsibilitiesProvide direct patient care, including gathering vital signs, measuring blood...


  • Lakewood, United States UCHealth Full time

    Job SummaryWe are seeking a skilled Patient Care Assistant to join our team at UCHealth Memorial Hospital Central. As a Patient Care Assistant, you will provide direct patient care under the delegation and/or supervision of a nurse or healthcare provider.Key ResponsibilitiesProvides direct patient care, including gathering vital signs, measuring blood...


  • Lakewood, United States UCHealth Full time

    Job SummaryWe are seeking a skilled Patient Care Assistant to join our team at UCHealth Memorial Hospital Central. As a Patient Care Assistant, you will provide direct patient care under the delegation and/or supervision of a nurse or healthcare provider.Key ResponsibilitiesProvide direct patient care, including gathering vital signs, measuring blood...


  • Lakewood, United States American Renal Management LLC Full time

    About the RoleWe are seeking a highly skilled Registered Dietitian to join our team at American Renal Management LLC. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and support.ResponsibilitiesConduct comprehensive patient assessments to identify nutritional needs and develop personalized care...


  • Lakewood, United States JOANN Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Key Holder at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and contributing to the overall success of our store.Key ResponsibilitiesCustomer Service: Provide outstanding customer service...


  • Lakewood, New Jersey, United States Five Star Senior Living Full time

    The OpportunityThe Culinary Team is seeking a skilled Server to provide exceptional dining experiences for our residents. As a key member of our team, you will deliver courteous and efficient service, ensuring a memorable experience for each resident.Key ResponsibilitiesTakes resident(s) meal orders and serves meals correctly and efficiently.Provides...