Director of Global Event Operations and Strategy

2 days ago

Reston, Virginia, United States American Conference Institute Full time
About the Role

At American Conference Institute (ACI), we are seeking a highly skilled and experienced Director of Global Event Operations and Strategy to join our team. As a key member of our organization, you will be responsible for directing the planning and execution of our global events, ensuring exceptional attendee experiences and driving business growth.

Key Responsibilities
  • Global Event Execution: Oversee the planning and delivery of our global event calendar, managing budgets ranging from $15,000 to $150,000 on average, with top-tier events reaching over $1 million.
  • Attendee Experience: Develop and customize attendee experiences for each event, with a particular emphasis on creating exceptional experiences in line with our commitment to delivering high-quality events.
  • Leadership and Team Development: Provide strategic direction, mentorship, and support to key staff members, fostering a high-performing and motivated team.
  • Talent Acquisition: Recruit, hire, train, and onboard new team members in our remote environment.
  • Supplier and Concept Research: Investigate and recommend suppliers, event concepts, and cost proposals, executing approved plans effectively.
  • Revenue Support: Design and execute conferences and events that align with industry producers' goals, aiding in achieving revenue targets.
  • Budget Management: Ensure financial efficiency by optimizing expenses and negotiating contracts with multiple suppliers.
  • Resource Management: Coordinate internal teams, external suppliers, to ensure seamless event execution.
  • Marketing and Sponsorship Collaboration: Work with our Marketing Department to attract top clients and with our Sponsorship Department to ensure high exhibitor satisfaction.
  • Policy Development: Establish and recommend event policies that comply with regulatory standards.
  • Client Service Standards: Ensure that staff maintain high client service levels and relevant industry certifications.
  • Brand Consistency: Ensure all events consistently reflect our branding and messaging.
  • Internal Processes: Evaluate current processes for Events team, develop checks and balances, strive for continuous improvement, efficiencies, and evolution of systems. Manage event calendar & ensure balance of workload amongst event managers.
  • Additional Duties: Take on other responsibilities as needed based on business requirements.
Requirements
  • Experience: Minimum of 10 years in event planning, including at least 5 years in team management, preferably in a corporate setting.
  • Contract Negotiation: Recent experience in negotiating and contracting with venues, decorators, and AV providers, particularly in a post-COVID environment.
  • Virtual Event Management: At least 3 years of experience managing event logistics and troubleshooting on virtual platforms.
  • Educational Background: University degree in business is preferred, with industry-specific certifications such as CMP, CMM, or CSEP.
  • Team Management: Proven ability to lead and manage a large team of event staff in a dynamic, high-pressure, virtual environment.
  • Financial Acumen: Strong skills in negotiating contracts up to and above $100,000+ and a solid understanding of accounting principles.
  • Language Skills: Excellent English writing skills; proficiency in French and Spanish is an asset.
  • Flexibility and Travel: Willingness to work evenings and weekends and the ability to travel internationally, sometimes on short notice, is required.
About American Conference Institute

American Conference Institute (ACI) is a leading provider of business intelligence and professional development opportunities. We are committed to delivering high-quality events and conferences that meet the needs of our clients and attendees. As an equal opportunity employer, we value diversity and promote an inclusive work environment.

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