Front Desk Ambassador
3 weeks ago
Hilton Hotels Job Overview
We're seeking a dedicated Guest Service Agent to join our team at Hilton Hotels Corporation.
About the Role
This is a fantastic opportunity for someone who enjoys providing exceptional customer service and working in a fast-paced environment.
Key Responsibilities
- Greet guests and complete the registration process with a smile
- Assist guests with check-out, ensuring a seamless experience
- Demonstrate a thorough knowledge of hotel information to provide informed answers
- Use up-selling techniques to promote hotel services and facilities, maximizing room occupancy
- Respond to guest inquiries and requests, resolving issues promptly and professionally
About You
To be successful in this role, you'll need excellent communication skills, a warm and welcoming demeanor, and the ability to work well under pressure.
What We Offer
In return for your hard work and dedication, we offer a competitive salary range of $35,000 - $45,000 per year, depending on experience.
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