Customer Experience Director

1 day ago


Vacaville, California, United States GreenDrop Full time
About GreenDrop

As a leading thrift retailer, our mission is to champion reuse and inspire a future where second-hand items are highly valued. We supply our stores with unique, gently-used items that have been donated by the community to local nonprofit organizations.

Job Description

We are seeking an experienced Retail Manager to join our team. This multi-faceted role supports either the service side of our stores or the backroom product flow function (production). The ideal candidate will have excellent leadership skills, be able to motivate teams, and provide exceptional customer experiences.

Key Responsibilities:
  • Manage store operations, ensuring seamless customer experiences and efficient product flows.
  • Mentor and develop team members to achieve their career goals and improve performance.
  • Collaborate with cross-functional teams to drive business growth and improve operational efficiency.
Requirements

To succeed in this role, you will need:

  • A minimum of 2 years of retail management experience.
  • Excellent leadership, communication, and problem-solving skills.
  • The ability to work in a fast-paced environment and prioritize tasks effectively.
What You'll Get

As a Retail Manager at GreenDrop, you can expect:

  • A competitive salary range of $55,000 - $75,000 per year, depending on location and experience.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A supportive and inclusive work environment that values diversity and promotes career growth.
About Our Company

GreenDrop is a for-profit company registered as a professional fundraiser where required. We accept donations on behalf of local nonprofits and pay them for the items received, helping them fund programs in their communities. By partnering with us, you'll be part of a movement that protects the planet and keeps millions of reusable items out of landfills every year.



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