Quality Assurance Manager

2 weeks ago


Mebane, North Carolina, United States Kelaca Full time

The Quality Manager is a key role at Kelaca, responsible for ensuring the safety and quality of food products delivered to market from our factory.

As a member of the plant leadership team, the Quality Manager contributes to the overall plant performance.

Key responsibilities include:

  • Responsible for QA/QC
  • Serve as the expert for all internal and external audits, including FDA, Kosher, BRC, and GFCO
  • Responsible for achieving production KPIs (quality, hygiene)
  • Implement GMP instructions and enforce compliance
  • Proactively propose and implement improvement initiatives (continuous improvement)
  • Cultivate a culture where quality and product safety are front-of-mind
  • Drive plant toward exceptional hygiene and quality status
  • Ensure plant achieves the targeted quality of all end-products
  • Responsible for product testing in production (R&D)
  • Ensure compliance with FSMA/FDA regulations and IFS standards
  • Responsible for lab analysis
  • Review and respond to customer complaints, with a goal of determining root-cause and then enacting corrective actions
  • Collaborate cross-functionally to keep the plant audit-ready at all times
  • Provide training tools and documentation
  • Manage pest control program

Requirements include:

  • Master's degree in food science, food technology, chemistry, or biology
  • Bachelor's degree in same domains with minimum 8 years of applicable experience
  • Specific knowledge of FSMA/FDA requirements, GFSI-certification requirements, and basics of mechanical/electrical engineering and utilities
  • 5+ years of experience (food industry or related) as a manager/supervisor
  • Experience with IFS is a plus
  • English proficiency (verbal and written)
  • Conversational Spanish is a plus


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