Case Manager

2 weeks ago


Logan, West Virginia, United States BrightSpring Health Services Full time
Job Summary

We are seeking a skilled Case Manager to join our team at StepStone Family & Youth Services. As a Case Manager, you will play a critical role in ensuring the quality care and support of our clients. If you are passionate about making a difference in the lives of others, we encourage you to apply today.

Key Responsibilities
  • Receive and respond to incoming calls from referral sources and potential clients, identifying their needs and consulting with the Director of Clinical Management to determine our ability to meet them.
  • Complete all viable referrals by setting up and carrying out pre-screening assessments, preparing case proposals, and obtaining authorization for payment.
  • Oversee and direct field staff assigned to assist with the pre-screening process.
  • Access national, state, and company account information, including account names and terms of contracts or other past payer agreements.
  • Consult with third-party representatives regarding client benefit coverage, client financial responsibility, and company service authorization.
  • Develop and maintain a working knowledge of all services and resources provided by the company and available within the community.
  • Maintain relationships with standard referral sources and payer case managers, tracking and reporting on conversion ratios and providing summary reports to management.
Requirements
  • Bachelor's degree in a human services field or nursing field.
  • Valid driver's license.
  • Two years of experience in case management or a related discipline.
  • Ability to communicate verbally and in writing.
About Our Line of Business

StepStone Family and Youth Services provides a range of support services to children in need of alternative, safer, and more positive living environments. We connect children and youth with foster families, provide residential and family services, and offer personalized guidance and training on basic life skills.

Salary and Benefits

Salary: USD $17.50 per hour. We offer a competitive benefits package, including health insurance, retirement plans, and paid time off.


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